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Terms and Conditions


ATTENTION: These terms and conditions (“Conditions”) apply to the entire contents of this website under the domain name www.readingcare.com (“ReadingCare Website”), also to all the contents in the printed forms of vocabulary flashcards (“FlashCards”) separated from the ReadingCare Website for the sake of users’ convenience, and to any electronic correspondence between us and you. Please read these terms carefully before using this ReadingCare Website. Using this ReadingCare Website indicates that you accept these terms regardless of whether you purchase any product and/or service from us. If you do not accept these terms, do not use this ReadingCare Website. This notice is issued by The Ivy Town Educators, Inc (“IvyTown”).


1. INTRODUCTION


You may access some designated areas of this ReadingCare Website with or without registering your personal details with us.


By accessing any part of the ReadingCare Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this ReadingCare Website immediately.


IvyTown may revise this legal notice at any time by updating this posting. You should check this ReadingCare Website from time to time to review the then-current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this ReadingCare Website.



2. LICENSE AND CONDITIONS


IvyTown grants you a limited permission to access and make use of the ReadingCare Website. As a condition of such license, you agree:


(a) not to download or modify any part of the ReadingCare Website, except with the express and prior written consent of IvyTown;


(b) not to download or copy any account information for the benefit of another merchant;


(c) not to collect or make use of any product listings, descriptions, or prices;


(d) not to resell or make any commercial use of this ReadingCare Website or its contents;


(e) not to reproduce, duplicate, copy, sell, resell or otherwise exploit the ReadingCare Website for any commercial purpose without express written consent of IvyTown;


(f) not to reproduce, duplicate, copy, sell, resell or otherwise exploit the contents and designs of FlashCards for any commercial purpose in any circumstances;


(g) not to make any derivative use of this ReadingCare Website, the FlashCards, or their contents;


(h) not to frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of IvyTown and its group companies without express written consent from IvyTown;


(i) not to use any meta tags or any other “hidden text” utilizing the name of ReadingCare Website or IvyTown, or trademarks without the express written consent of IvyTown; and


(j) not reproduce or store any part of this ReadingCare Website in any other website or include any part of this ReadingCare Website in any public or private electronic retrieval system or service without prior written permission from IvyTown.


The copyright and other intellectual property rights in all material on this ReadingCare Website and the FlashCards (including without limitation text, photographs and graphics) are owned by IvyTown.


If you breach any of the terms in this legal notice, your permission to use this ReadingCare Website automatically terminates.


All trademarks of IvyTown indicated on the ReadingCare Website are registered trademarks of IvyTown or its group companies in the United States and other countries.


Any rights not expressly granted in these terms are reserved.



3. SERVICE ACCESS


While IvyTown attempts to ensure that this ReadingCare Website is normally available 24 hours a day, IvyTown shall not be liable if for any reason this ReadingCare Website is unavailable at any time or for any period.


Access to this ReadingCare Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond IvyTown control.



4. VISITOR MATERIAL AND CONDUCT


Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this ReadingCare Website shall be considered non-confidential and non-proprietary. IvyTown shall have no obligations with respect to such material. IvyTown and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


You are prohibited from posting or transmitting to or from this ReadingCare Website any material:


(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or


(b) for which you have not obtained all necessary permissions and/or approvals; or


(c) which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or


(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).


You may not misuse the ReadingCare Website (including, without limitation, by hacking).


IvyTown shall fully co-operate with any law enforcement authorities or court order requesting or directing IvyTown to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.



5. LINKS TO AND FROM OTHER WEBSITES


Links to third-party websites on this ReadingCare Website are provided solely for your convenience. If you use these links, you leave this ReadingCare Website. IvyTown  has not reviewed all of these third-party websites and does not control and is not responsible for these websites or their content or availability. IvyTown therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this ReadingCare Website, you do so entirely at your own risk.


If you would like to link to this ReadingCare Website, you may only do so on the basis that you link to, but do not replicate, the home page of this ReadingCare Website, and subject to the following conditions:


(a) you do not remove, distort or otherwise alter the size or appearance of the IvyTown  logo;


(b) you do not create a frame or any other browser or border environment around this ReadingCare Website;


(c) you do not in any way imply that IvyTown is endorsing any products or services other than its own;


(d) you do not misrepresent your relationship with IvyTown nor present any other false information about IvyTown;


(e) you do not otherwise use any IvyTown trade marks displayed on this ReadingCare Website without express written permission from IvyTown;


(f) you do not link from a website that is not owned by you; and


(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.


IvyTown expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.


You shall fully indemnify IvyTown for any loss or damage suffered by IvyTown or any of its group companies for breach of paragraph 5.2.



6. DISCLAIMER


While IvyTown attempts to ensure that the information on this ReadingCare Website is correct, IvyTown does not warrant the accuracy and completeness of the material on this ReadingCare Website. IvyTown may make changes to the material on this ReadingCare Website, or to the products and prices described in it, at any time without notice. The material on this ReadingCare Website can be out of date, and IvyTown  makes no commitment to update such material.


The material on this ReadingCare Website is provided “as is,” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, IvyTown provides you with this ReadingCare Website on the basis that IvyTown  excludes all representations, warranties, conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this ReadingCare Website.



7. LIABILITY


IvyTown, any other party (whether or not involved in creating, producing, maintaining or delivering this ReadingCare Website), and any of IvyTown group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort [including without limitation negligence], contract or otherwise) in connection with this ReadingCare Website in any way or in connection with the use, inability to use or the results of use of this ReadingCare Website, any websites linked to this ReadingCare Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this ReadingCare Website or your downloading of any material from this ReadingCare Website or any websites linked to this ReadingCare Website.


Nothing in this legal notice shall exclude or limit IvyTown liability for (a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), or (b) fraud, or (c) misrepresentation as to a fundamental matter, or (d) any liability which cannot be excluded or limited under applicable law.


If your use of material on this ReadingCare Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.



8. GOVERNING LAW AND JURISDICTION


This legal notice shall be governed by and construed in accordance with the laws of the Commonwealth of Georgia. Any dispute arising out of or connected with this legal notice shall be subject to the exclusive jurisdiction of the courts of the Commonwealth of Georgia or of the U.S. District Court for the Commonwealth of Georgia.




Exchange and Return Policy



This document provides information on how to return a ReadingCare product purchased in North America. ReadingCare’s return policy varies depending upon whether you have purchased a Vocab FlashCards 4800 product or an online tutorial program as set forth in further detail below.


Exchange of Vocab FlashCards Products


ReadingCare will exchange a product that you purchased directly from ReadingCare via www.ReadingCare.com, within 2 weeks (14 days) of your purchase.
All materials included in the product must be returned in the brand-new condition. You must return the user’s guide, the 1200 Vocab FlashCards, and the original packaging.
You must provide proof of purchase – a copy of your original sales receipt, credit card statement or canceled check.
Only one exchange is permitted for each purchase.
Subject to the ReadingCare policy of one exchange per purchase, exchanges of levels are permitted. When applicable, you are responsible for the difference in prices and the additional shipping cost.
The two-week exchange period does not renew or extend the time of exchange. For return purposes, the original purchase date applies to the new product that you have exchanged.
A Return Merchandise Authorization (RMA) number must be obtained prior to returning the product. To obtain an RMA number, please contact ReadingCare’s Customer Care Department by emailing at care@ReadingCare.com.
ReadingCare is not responsible for return packages not received. In order to prevent lost packages, we strongly recommend that you choose a delivery service with insurance and tracking/delivery confirmation.
Allow two weeks for the exchange to be processed after returning the product to ReadingCare.


Return of Vocab FlashCards Products


Customers are allowed to return the product purchased directly from ReadingCare via www.ReadingCare.com, within two weeks (14 days) from the date of your purchase.
All materials must be in the brand-new condition in order to receive the refund. Accordingly, you must return user’s guide, 1200 Vocab FlashCards, and the original packaging.
You must provide proof of purchase – a copy of your original sales receipt, credit card statement or canceled check.
Actual shipping costs, which can be different from what the customers paid for, will not be refunded. ReadingCare does not provide pre-paid shipping labels for return.
When the customers decline to receive the shipped package, the actual shipping costs are not refunded.
The bank charges involved in the credit card transaction are not refunded.
A Return Merchandise Authorization (RMA) number must be obtained prior to returning the product. To obtain an RMA number, please contact ReadingCare’s Customer Care Department by emailing at care@ReadingCare.com.
ReadingCare is not responsible for return packages not received or damaged. In order to prevent lost packages, we strongly recommend that you choose a delivery service with insurance and tracking/delivery confirmation.
Please allow four to six weeks for the refund to be processed.


Exchange of Online Tutorial Programs

  • The online tutorial programs cannot be exchanged if the client has started to run the purchased program.
  • The online tutorial programs can be exchanged before the client has started to run the purchased program within two weeks of purchase.   


Return of Online Tutorial Program

  • ReadingCare accepts returns or cancellation of an online tutorial program within two weeks of purchase if it had been purchased in a package with the Vocab FlashCards 4800 that is returned.

Note: The ReadingCare products NOT purchased online directly from ReadingCare are not considered authentic, and they are not covered by this policy and therefore cannot be returned to ReadingCare. Customers who purchased such illegitimate products are encouraged to report the sales agents or stores to ReadingCare.